CASE STUDY
Petrol Ofisi was founded in 1941 as a public enterprise committed to the import and distribution of fuel and lubricants . The company was floated on the stock market in 1983 and later privatised in 2000 . Today , it is one of Turkey ’ s leading fuel , LPG distribution , and lubes and chemicals companies with more than 1,800 fuel stations , one lubricants factory , eight fuel terminals , one LPG terminal , 20 airport supply units and approximately 1 million cubic metres of storage capacity . According to the 2019 data from Capital 500 , Petrol Ofisi is Turkey ’ s third-largest company with a turnover of nearly 54 billion TL .
Digital Transformation for enhanced customer experience
To support the company ’ s rapid expansion and growing portfolio of consumer services , Petrol Ofisi ’ s IT team embarked on a journey of Digital
Transformation , starting with a major modernisation of its network infrastructure .
A fundamental objective of this project was to ensure 100 % Business Continuity across the entire network of filling stations , fuel depots , factories and air terminals , without compromising on performance or security .
This meant replacing older multiprotocol label switching ( MPLS ) satellite links with lower cost , more reliable digital subscriber line ( DSL ) or Long- Term Evolution ( LTE ) connections , and to deploy these in an active-active load-balancing and failover configuration to maximise connection reliability as well as bandwidth .
“ We had all this great new software to transform the customer experience , but our legacy network was no longer up to the job ,” said Handan Karakuş , CIO , Petrol Ofisi . “ The best distributed software applications
THE BEST DISTRIBUTED
SOFTWARE APPLICATIONS IN THE WORLD ARE USELESS
WITHOUT A RELIABLE
AND SECURE INFRASTRUCTURE TO RUN THEM ON .
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