Intelligent CIO Europe Issue 38 | Page 60

CASE STUDY

SO FAR THE FUNCTION HAS ALREADY BEEN USED TO INFORM OVER 1.5 MILLION INQUIRIES .

involved complex and time-consuming processes . Implementing the Data Insights Project has allowed us to hold our data in one place while making that data fully accessible to everyone who needed it .
How has the solution enabled police on the street to do their jobs better ?
The Data Insight Projects allows us to be flexible , scale and also drive interoperability . When combined with other projects ( for example mobility and application modernisation ), it has enabled us to drive efficiency and effectiveness into front line operational policing . Ultimately , this is about equipping our officers and staff with the tools and information to allow them to provide a better service to the citizens of the West Midlands .
The complexity of this product is in the underlying data processing but the visible impact on operational policing is simple : WMP is now matching and merging all key data multiple times a day to provide an upto-date searchable dataset across the force , which we then use across the new services . This provides joined up information more quickly and in a more automated , repeatable way .
How important is Digital Transformation for the force and how have you transformed its digital strategy by using data ?
The Digital Transformation programme at WMP was predicated on the better use of data . We recognise that technology and the environment we operate in is moving ever more quickly . Our partnership with Accenture and Cloudera , based on cloud-driven technology , is enabling us to keep pace with change and is providing a framework for further innovation and iteration . Since the implementation , 15 ( with 80 planned ) complex data sources have been integrated into a single highly
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