Intelligent CIO Europe Issue 37 | Page 85

FINAL WORD to harness its most important asset – intellectual capital ( its people ) – which is paramount to ongoing productivity , prosperity and growth .
Of course , not all job roles are suited to this type of home / office or hybrid work environment . If you are a customer service agent , for example , you can effectively work full-time from home . But , if your role requires any degree of creativity , in-person meetings are essential for discussing new ideas and turning these into reality . These brainstorming sessions can take place at a central office location or at smaller satellite office hubs more convenient to remote staff .
In the past , trust was the main reason remote work was not generally accepted or adopted . The 2020 pandemic and shift to working from home has shown that people can indeed work this way , successfully and securely . We are increasingly seeing ‘ remote worker management ’ listed among the skills in job advertisements as talented hires can now be recruited from across the country and beyond . Proper technology can help minimise data breaches . Future innovations like 5G will further improve connectivity and security .
Risk-taking to empower your business
Many of our customers took bigger risks in 2020 , finding it necessary to embrace remote working and to quickly adapt to digital technologies . The usual lengthy processes to document , sign-off , approve and execute changes in their organisations were cast aside in the name of Business Continuity and survival . Postpandemic , when things return to some semblance of normality , will companies relapse into old ways of doing business ? I think not . Progressive organisations have become more lean and agile in their approach . They
The days of rigid command and control structures are gone .
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