FEATURE : DATA MANAGEMENT of changes in consumer behaviour . It became more apparent that we needed a tool to enable real-time data insights to provide the foundations of this growth .
How are you using Databricks technology currently – what phase of the project are you at ?
We ’ re utilising Databricks ’ AutoLoader and Delta Lake for near real-time analytics dashboarding on the performance of our pick lines in our fulfilment centre .
The fulfilment centre is built on our own algorithms that optimise the speed of box packing , maximising pick accuracy and minimising food waste . The Databricks platform allows us to identify any bottlenecks in the fulfilment process , which improves the quality and efficiency of the picking . This is crucial as we expand our network of fulfilment centres from one to four sites in the next couple of years .
How do your staff find the technology ?
The tech allows the team to work more efficiently , making data-driven decisions much quicker . It takes away the heavy lifting when it comes to the business ’ data strategy and the team value and trust it .
What are the key benefits of this platform ?
What advice would you offer other organisations looking to implement similar technology ?
Shaun Pearce , CTO , Gousto
The ultimate goal of using the platform to improve efficiencies on the picking line and make quicker datadriven decisions comes down to providing the best possible experience for our customers .
Access to real-time performance data helps us proactively resolve potential customer-related issues such as a missing item before it gets to our customer ’ s door .
Most importantly , enhanced efficiencies on the picking lines mean we can continue to push our market-leading customer proposition of the most choice , quickest delivery lead times at the best value for our customers .
How far would you say this solution has enabled your organisation to scale ?
We ’ re in the process of becoming a multi-site network from having one fulfilment centre to four in the next couple of years . Databricks is already helping us make key decisions on how our future factories look and is an essential in helping us make data-driven decisions for the longer term as we scale .
A platform like this is an invaluable part of an effective data strategy . We have reduced the time it takes to develop new ideas from days to minutes and increased the availability and accuracy of our data . For any tech business scaling at pace like we are , you will feel the benefits of a platform providing real-time data insights . p
ACCESS TO REAL-TIME PERFORMANCE DATA
HELPS US PROACTIVELY RESOLVE POTENTIAL CUSTOMER-RELATED
ISSUES SUCH AS A MISSING ITEM BEFORE IT GETS TO OUR CUSTOMER ’ S DOOR .
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