CIO OPINION
If 2020 has taught us anything , it is that a business is only as agile as its infrastructure .
Veracode , Paul Farrington , EMEA CTO
C-suite members predict 2021 technology trends
As we wave goodbye to another year and look ahead to 2021 , members of the C-suite predict some of the technology and business trends we should expect to see over the coming year .
nNuance Communications ,
Joe Petro , CTO
“ This year , AI-based security , biometrics and fraud detection will be more important than ever as incidences of cybercrime increase , a result of greater online activity , fuelled largely by the pandemic .
“ AI solutions that provide advanced security , biometrics and fraud detection to protect consumers and brands will be even more important and we will see an increase in companies adopting and implementing these technologies , as well as consumers expecting and demanding them . Brands that leverage passive authentication technology like biometrics , to provide an effortless but secure customer experience will be ahead of the curve in providing state-of-the-art customer care that protects those who interact with their brands .”
Neustar , Rodney Joffe , Senior Vice President and Fellow
“ Last year , the threat of misinformation reached a new state of maturity . This year , we can expect the issue to grow further , forcing organisations to become more vigilant and take greater levels of accountability .
“ Currently , the majority of malicious actors are still using misinformation for legacy cybersecurity activities .
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