cCan you provide an overview of the company and your digital strategy ?
Generali is one of the world ’ s major insurance companies . I ’ m responsible for all of our UK businesses and also for one of our global businesses called Generali Corporate & Commercial – a very exciting business based in 20 countries dealing with our highend customers .
I ’ m going to talk about the parts of the company that I ’ m responsible for the in the UK and Generali Corporate & Commercial . I find it the most exciting job I have had in my entire life – maybe it ’ s a case of reaping the benefits of experience from all of the things I have previously done in various places and in various industries . What is exciting about Generali UK is that at the right time , at the right place and for the right reasons , we have launched into a significant IT transformation . We have done it with the right speed , the right goals , the right measurements and with the right benefits , and it will take us approximately four years to complete . This is an exciting place to be and all for the purpose of better serving our customers .
Why did you select MuleSoft as the technology vendor and what benefits has this delivered ?
I will respond to this on three levels : the first is ‘ why integration ?’; the second is ‘ why MuleSoft ?’; and the third is ‘ the benefits ’.
So , ‘ why integration ?’. In this fouryear transformation we ’ ve had to be very careful what we transform in what sequence because in the world of IT there are some very physical dependencies . So , the first part of our transformation was the integration . In a nutshell , it was integration , then infrastructure , then data and then applications . So , why integration first ? Our IT strategy is ‘ divide , conquer and integrate ’. Integration is our first priority because it enabled the
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rest of our landscape and the rest of our transformation , because if I know that then I will forever have multiple systems in multiple territories , internal , external , all kinds of systems , for me to be able to decouple them and then integrate them , I need to have that integration strategy and integration architecture .
So , ‘ why MuleSoft ?’. We selected MuleSoft in July 2019 and were replacing a previous implementation which had outlived its capabilities technology-wise after being in place for about 10 years . We had to consider what would meet our business needs in the next 15 – 20 years . The three considerations are : functionality ; regulatory and security requirements ; and cost . Projecting the needs for the next 15 – 20 years and doing the cost benefit analysis proved to us that MuleSoft was the best provider . The main benefits we ’ ve seen are out of the box functionality ; cloud provision of the service ; the professional services ; and the elasticity and predictability of costs .
I FIND IT THE MOST EXCITING JOB I HAVE HAD IN MY ENTIRE LIFE – MAYBE IT ’ S A CASE OF REAPING THE BENEFITS OF EXPERIENCE
FROM ALL OF THE THINGS I HAVE
PREVIOUSLY
DONE IN VARIOUS PLACES AND IN VARIOUS INDUSTRIES . www . intelligentcio . com INTELLIGENTCIO
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