Intelligent CIO Europe Issue 35 | Page 81

ANALYTICS , AI AND MACHINE LEARNING WILL CONTINUE TO REMAIN MAJOR AREAS OF INVESTMENT , AS MOST TECHNOLOGIES ARE NOW HEAVILY RELIANT ON THEM .

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On the lighter side of things , we ask the industry experts what makes them tick . . . .
Chris Miller , Regional Director , UK and Ireland at RSA Security

wWhat would you describe as your most memorable achievement ?

There have been so many memorable moments since I started in the IT industry in the 80s . While my leadership roles at RSA , Dell and CA Technologies are certainly in my highlights , my most memorable achievements have come from being able to help make a difference for others . In 2015 , I was awarded an honorary Doctorate of Technology from Loughborough University for my contribution towards IT education and the UK IT industry overall . In 2018 , I became an ambassador for HRH Prince of Wales for Industrial Cadets , a benchmark accreditation developed by the charity , Engineering Development Trust , which maps STEM-related activities for young learners against a skills and competency framework . I will always remember our discussion and just how sincerely interested Prince Charles is in furthering STEM education and industry opportunities for our next generation .
What first made you think of a career in technology ?
In 1980 , I was one of a very small number of A-Level students at my school who studied Computer Science . I ’ ve always had an analytical mind , and thoroughly enjoyed exploring the brave new world of technology . During this same period , I also did some part-time work , helping to ‘ computerise ’ an accountant ’ s business ; that was the moment I realised technology and automation can dramatically improve business efficiency and potentially drive more business growth .
What style of management philosophy do you employ with your current position ?
I have always believed in the importance of helping others achieve their full potential . Nothing makes me prouder than seeing people I coached achieve outstanding results . To use a football analogy , I have

ANALYTICS , AI AND MACHINE LEARNING WILL CONTINUE TO REMAIN MAJOR AREAS OF INVESTMENT , AS MOST TECHNOLOGIES ARE NOW HEAVILY RELIANT ON THEM .

always seen my role as ‘ goal assist ’ – I want my team members to score the goal and want to help them make that happen . We are united together by the team badge we wear on the front of our shirts – team RSA . Every team member has a unique position to play , and my role is either pure coach or occasional goal assist – but never the goal scorer .
What do you think has emerged as the technology trend of 2020 and why ?
Obviously , the unplanned and unexpected shift towards remote working and the implications on collaboration have been www . intelligentcio . com INTELLIGENTCIO
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