CASE STUDY
their work efficiently . Crucially , Mobilise integrates with all existing systems , enabling information to be seamlessly passed between the solution and various record systems . This ensures staff can access all of the information they require regardless of where it is stored , and when jobs are completed , back office systems are updated with all of the information captured in real-time .
To date , Totalmobile ’ s solution has been rolled out by Compass Group to 2,500 users in 25 countries around the globe , all using the solution to plan , deliver and follow-up on between five and 10 safety walks per user per month . Committed to the highest standards of health and safety , the specially-designed solution has enabled Compass Group to build on its ‘ See Care Share ’ model and provide its leadership teams with a highly structured way of conducting safety walks when visiting manufacturing or production sites .
The mobile application , which is fully integrated with Microsoft Outlook ’ s diary , prompts users to plan and undertake a number of monthly planned safety walks . Once on site , the solution features a series of tailored workflows that guide users through how to conduct a safety walk and schedule post-walk follow-ups . The solution makes use of different functionality within Totalmobile including forms , folio , visits , bulletins and webadmin reports . Compass Group is now able to use three safety walk forms , all available in English and translated to a further 10 languages ,, which include Spanish , German , French , Japanese and Portuguese .
The benefits
“ The Totalmobile app has enabled Compass Group to automate practices that encourage conversations between leaders and unit team members on safety and any areas of concern ,” said Federico Tonetti , Global Health and Safety Director at Compass Group . “ We are now able to ensure these walks are undertaken in a standardised manner across the globe and that all findings and follow-up actions are captured , recorded and actioned , so that nothing is ever overlooked or forgotten .”
Featuring dashboards that can be customised to individual user requirements , the mobile app enables users to capture and record their observations in real-time , identify actions and checks for future review and record the entire walk journey as it is undertaken through the premises . In addition to maintaining a record of every walk undertaken , complete with photographs , the solution also enables Compass to automatically schedule actions to address any safety issues observed during a walk around . Using this software system has allowed Compass to ensure all employees are compliant and meeting their set safety requirements .
Tonetti continued : “ We wanted a solution that would support our leaders to proactively participate with colleagues in a way that promotes joint problem solving and resolution in a timely way . Maintaining the highest standards of safety performance is a top priority for our organisation . This system enables us to monitor compliance KPIs with local and international regulations electronically and with full transparency – as well as identifying any potential improvements that will enable us to stay ahead of an evolving global safety agenda .
“ Having the ability to conduct safety walks in a highly structured and consistent manner has made it easier to quickly search out potential safety issues and automate resolution efforts to the benefit of customers and employees .”
Jim Darragh , CEO of Totalmobile , said : “ In creating a cloud-based mobile digital data capture tool , we ’ ve enabled Compass Group to automate much of the safety walk , the follow-up and reporting in real-time . The different locations around the world that Compass operated in were previously running separately to each other – now , the tool that manages safety across the business is consistent and compliant across the globe . This was one of the key elements for meeting and maintaining Compass ’ high standards , and with the Totalmobile Mobilise app , the business can ensure all locations are working in harmony .” •
COMMITTED TO THE HIGHEST STANDARDS OF HEALTH AND SAFETY , THE SPECIALLY-DESIGNED SOLUTION
HAS ENABLED COMPASS GROUP TO BUILD ON ITS ‘ SEE CARE SHARE ’ MODEL . www . intelligentcio . com INTELLIGENTCIO
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