CASE STUDY
Compass Group is a world leading
food service company . It operates in around 45 countries , employs and engages around 600,000 people and serves over 5.5 billion meals a year . The group specialises in providing food and a range of support services across the core sectors of Business and Industry , Healthcare and Seniors , Education , Sports and Leisure and Defence , Offshore and Remote .
The company employed Totalmobile , leading innovator in field service management and mobile workforce software solutions , to develop a mobile app to power the firm ’ s digitised Safety Walks programme and ultimately improve the health and safety measures in place worldwide .
The challenge
“ As part of Compass Group ’ s health and safety processes , area managers would often conduct safety walks when they would visit the locations where they run catering and other food services ,” said Nick Jeffreys , MD of Property and Facilities Management at Totalmobile . “ The purpose would be to ensure that each location was maintaining the company ’ s high standards in kitchen cleanliness , minimising health hazards , etc . But even though this work was being carried out , the company didn ’ t have a method in place for reporting this activity .”
The solution
Compass Group selected Totalmobile ’ s Mobilise solution with a custom configuration to improve its Safety Walks programme . Mobilise is a mobile workforce management solution that empowers staff to capture intelligent data and access the key information required to deliver services efficiently , first time . Providing a native application that can work on any device or operating system , Mobilise provides staff with all the information they require to complete
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