CASE STUDY
“ We were already using Kofax document capture solutions to scan , transform and load data from paper invoices into our ERP system automatically , so we were confident that Kofax could deliver the capabilities we were looking for around Robotic Process Automation ,” said Özçay .
As a first step , Borusan Cat engaged NovaCore to deliver a proof-of-concept ( POC ) for the Kofax RPA solution . The initial goal was to demonstrate the value of automation to the board and secure funding to extend automation across the business .
“ Working together with NovaCore , we created two software robots to help us fully automate the lead-gathering process for our sales team ,” said Özçay .
“ Each morning , one of the robots searches the web for potential opportunities , such as tenders and requests for proposals . The second robot then populates this data into our CRM system and creates an individual lead for each prospect for our sales team to review .
“ When we showed the business what we ’ d achieved in the POC , they were blown away . For the first time , all 20 members of our sales team could start engaging with prospects as soon as the working day began . In fact , the Kofax RPA robots were so efficient at identifying sales leads that the solution delivered a return on investment before the POC had even finished .
“ Our consultants also had experience with some RPA solutions from other well-known vendors . They unanimously agreed that without Kofax RPA , it would have been practically impossible to achieve the results we did in such a short period of time .”
Building on the success of its robots for the sales team , Borusan Cat formed a dedicated
Robotic Process Automation team to identify and deploy additional automation use cases across the enterprise .
“ Software robots are now supporting many different areas of our business , including our invoice reconciliation process ,” said Özçay . “ We are also using the solution to help us automatically reorder spare parts and equipment in our maintenance division , which helps us ensure that we always have the materials on-hand to deliver responsive aftersales support to our clients across the region . We have 17 robots specifically used for our operations in Georgia , Kazakhstan , Azerbaijan , Kyrgyzstan and Russia .”
Result
By augmenting its business systems with Kofax RPA , Borusan Cat is successfully driving ahead with its Digital Transformation strategy .
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