NEWS
Resources funnelled into digital product development to lead UK out of pandemic recession
Over lockdown , businesses have shifted resources into digital product development to keep pace with a spike in demand for digital platforms , according to new data released by Pendo , a leading cloud platform which helps businesses drive digital product adoption .
Pendo ’ s platform has been tracking the usage and behaviours of users of 1,500 digital platforms in the last six months and has identified a huge increase in digital product engagement in a variety of key sectors .
Overall , the usage of European-based SaaS platforms has increased by 50 %, while the three sectors seeing the steepest peaks are : the education sector – e-learning usage rocketing by 184 % at the peak of the lockdown in EMEA ( 167 % globally ); HR – an 89 % peak across EMEA ; and collaboration technologies – 80 % peak across EMEA .
Furthermore , the proprietary data shows that in-app activity ( e . g . announcements , feature guides etc .) has more than doubled ( 111 % increase ) during the COVID-19 pandemic , compared to the same time last year . In addition , during the peak of the crisis , there was an uplift of 10 %– 15 % each month in businesses using
their digital platforms to communicate crucial information such as guides and notifications to their customers . Perhaps most tellingly of all , there was a 15 % increase in behaviour analysis – showing that understanding the needs of their customers is becoming more of a priority .
Commvault launches metallic SaaS-based data protection solutions in EMEA seamlessly address growing business concerns around cost , scalability and security as they protect critical data .
Commvault , a recognised global enterprise software leader in the management of data across cloud and on-premises environments , has announced its award-winning Metallic Backup-as-a- Service ( BaaS ) solutions are now available across the EMEA region . Metallic ’ s enterprise-grade offerings including
Metallic Office 365 Backup and Recovery , Metallic Endpoint Backup and Recovery and Metallic Core Backup and Recovery , are now available in the United Kingdom , Belgium , Denmark , Finland , Ireland , Israel , Italy , Luxembourg , the Netherlands and Sweden . With this expanded availability , customers in these regions are now better able to
For EMEA businesses in particular , Metallic Backup and Recovery has been engineered to offer industry-leading data protection in support of customers ’ Data Sovereignty and General Data Protection Regulation ( GDPR ) compliance efforts . To be GDPR compliant , companies must meet strict standards for accountability , security , confidentiality and resilience . Metallic offerings deliver the capability to monitor compliance policies and the amount and types of data stored , providing users with the expertise and capabilities to fulfil stringent GDPR compliance obligations . Through a tight engineering collaboration with Microsoft , Metallic is able to integrate Microsoft Azure ’ s secure and compliant platform offerings and tools that help to address GDPR compliance at a foundational level . www . intelligentcio . com INTELLIGENTCIO
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