Intelligent CIO Europe Issue 34 | Page 15

NEWS

Infor customer cloud migration continues to gain global momentum

Infor has announced significant global success for its CloudSuite solutions , which can help customers recognise time-tovalue faster and can help them become more agile , resilient and competitive . Industry-specific applications developed for sectors such as manufacturing , healthcare , distribution , public sector , retail and hospitality have contributed to Infor now having more than 14,000 customers in the Infor Cloud .

Pandemic reveals increasing expectation in Northern Ireland for online public services

Infor is focused on delivering end-to-end functionality in the cloud , with an increase of more than 200 % in on-premises customers upgrading to the cloud and 112 % growth in ACV ( Annual Contract Value ) bookings from May through June .
Infor aims to deliver unmatched multitenant cloud capabilities , as well as bestin-class data management and analytics capabilities through the Infor Data Lake and Infor Birst . In addition , Infor ’ s experienced professional services team and a deep channel and partner network can help bring customers online quickly , with no material disruptions to their businesses .
Over the last 12 months , Infor has made significant industry-specific product updates that are designed to help customers better manage three important assets in their businesses : people , physical assets and supply chains . These include new capabilities in Human Capital Management ( HCM ), Enterprise Asset Management ( EAM ) and Supply Chain Management ( SCM ). Infor ’ s cloud solutions are designed to drive new levels of usability , connectivity and insight .

The first post-COVID-19 public survey released by Civica , a global leader in software for public services , has reinforced that ; almost half of Northern Irish adults ( 49 %) say they want to use digital tech more frequently following lockdown , and one third of citizens surveyed believe the public sector could make better use of digital technology to enhance their lives .

Led by a national impetus for better digital technologies and reliable online services , the survey shows the ‘ need to connect ’ is now embedded .
Public appetite for use of technology and online services has undergone a distinct shift and public sector organisations need to recognise and work with this change .
The research is revealed in a new Civica Changing Landscape report , Passing the tipping point for digital : The nudge effect of the pandemic .
The report is based on key findings from senior leadership forums and two new sets of research from more than 2,000 citizens across Northern Ireland . It explores how public sector organisations throughout the region must recognise and capitalise on this digital momentum to re-shape the delivery of public services for the future .
Mark Owens , Managing Director at Civica Northern Ireland , said : “ This is a comprehensive survey of attitudes to online engagement with public services .
“ It shows that the government can respond in record time to deliver effective software such as the COVID-19 NI symptom tracker information app and recent track and trace version .” www . intelligentcio . com INTELLIGENTCIO
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