Intelligent CIO Europe Issue 33 | Page 4

CONTENTS ISSUE 33 LYNCHPIN MEDIA TEAM MANAGEMENT Managing Partner: Richard Judd, [email protected] ([phone]) Managing Partner: Stuart Lynch, [email protected] ([phone] INTELLIGENT TECHNOLOGIES 71 EDITORIAL Managing Editor and Editor, Intelligent CIO APAC and Intelligent CIO North America: Mark Bowen, [email protected] ([phone], Ext 1004) Deputy Managing Editor and Editor, Intelligent CIO Middle East and Intelligent CIO Africa: Manda Banda, [email protected] ([phone], Ext 1009) Lead Editor, Intelligent CIO Europe, Intelligent CISO and Intelligent Data Centres: Alix Pressley, [email protected] ([phone], Ext 1003) Editor, Digital and Intelligent Tech Channels: Rebecca Miles, [email protected] ([phone], Ext 1007) WEB SERVICES/DESIGN Head of Design and Production: Pippa Sanderson, [email protected] Head of Digital Services: Charles Brandreth, [email protected] Junior Graphic and Digital Designer: Daniel James, [email protected] SALES/MARKETING Director, Strategic Content: Jess Phillips, [email protected] ([phone], Ext 1005) Strategic Account Director: Gurbir Phull, [email protected] ([phone]) Head of Business Development, MEA: Carmen Aston, [email protected] ([phone], Ext 1010) Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used. However, the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this. 74 77 81 84 81 INDUSTRY WATCH: Putting technology at the heart of customer experience in hospitality TECH TALK: Reduce third-party risk and drive better business intelligence 84 GET TO KNOW: Jamie Jefferies, VP and GM of EMEA, Ciena FINAL WORD: Five steps to putting your people at the heart of the public sector’s data strategy Commercial Director: Michal Zylinski, [email protected] ([phone], Ext 1002) Marketing and Operations Manager: Curtis Driscoll, [email protected] ([phone], Ext 1008) LYNCHPIN MEDIA © 2020 Intelligent CIO Europe is a Lynchpin Media publication for IT professionals with an interest in Europe. If you wish to subscribe for regular copies, then please email: [email protected] Lynchpin Media is a boutique publisher registered in the United Kingdom. Company number 8096230. 63/66 Hatton Garden, London, EC1N 8LE If you enjoy reading the magazine, then keep in touch with the very latest information and events affecting you and your business by subscribing to our weekly newsletter. SIGN UP AT: [email protected] 74 4 INTELLIGENTCIO www.intelligentcio.com