Intelligent CIO Europe Issue 31 | Page 55

FEATURE: ARTIFICIAL INTELLIGENCE Why AI is the key to streamlining security operations Artificial Intelligence offers an array of business benefits, such as powering video surveillance systems which can help to minimise false alarms during a time when business leaders are dealing with more pressing matters. AI can also be used to help detect complex attacks. We hear how technology from VCA and Thales can be best utilised for bolstering security. Kevin Waterhouse, Managing Director at VCA, explores how AI can be applied to security operations and ultimately, enhance performance. Artificial Intelligence (AI) can bring enormous benefits to many areas of our lives. From high-profile consumer applications such as voice-activated assistants like Alexa and Siri, to Amazon’s transactional AI which streamlines the commerce experience. AI can also make a difference in the security industry, but much confusion remains as to how the technology can be applied to this sector. One of the misconceptions about AI adoption in electronic security is that the tool is usually associated with facial recognition, as this is the area which dominates media headlines. However, in order to fully understand how AI can help the electronic security sector, it’s important to become familiar with the different aspects of the tool and how they differ. As it stands, the term ‘AI’ is often used to cover concepts such as Machine Learning (ML) and Deep Learning (DL). These terms are often used interchangeably; however, www.intelligentcio.com INTELLIGENTCIO 55