Intelligent CIO Europe Issue 31 | Page 47

lockdown restrictions begin to ease – until it is deemed completely safe for their workforces to travel. While many businesses have put a freeze on hiring for now, some are still recruiting and as remote working becomes the norm, efficiently enrolling new joiners and enforcing protocol for leavers virtually will be key. Businesses must use endpoint mobility management systems to remotely set up new starters. This will ensure that all the required security software including antimalware software is downloaded on their company-issued laptop and that they can securely access the network. For off-boarding, CIOs will need to ensure they have shipping and logistics processes in place to securely courier machines back to their facility. If this is not possible, the exemployee will have to hold on to the device until working life gets back to normal. And, if this is the case, the CIO should use EMM (enterprise mobility management) and tight asset management to ensure the device is wiped and the account disabled. NOW IS THE TIME TO THOROUGHLY SCRUTINISE EXISTING PLANS. “2. Securing company assets When the whole team is working remotely, it is vital that CIOs can manage company devices virtually and push antivirus software and other relevant upgrades, to employees’ machines. There are various applications available that help businesses sync their mobile and computer devices into their asset management. Once integrated, CIOs can view the current configuration of their enduser machines, as well as the relevant health information of all devices, and perform actions such as wiping systems, rebooting and retiring assets. Why is mobile device management so important? Firstly and most importantly, it gives a company’s IT operation the ability to secure all employee endpoints, whether that’s company-issued smartphones, tablets or laptops. It also gives them the freedom to control and enforce policies on these devices when needed. Secondly, it gives IT teams better visibility into any issue being faced by the end-user, meaning they can respond and fix any issues in the most efficient way. 3. Managing technology that’s below par In an office environment, the CIO will have control over all the technology that the employees use, yet with so many staff members working from home for the foreseeable future, this is no longer the case. Some employees may not have been issued with company laptops, leaving them to rely on personal desktops at home that might not be compatible with company systems. Others will be dealing with performance issues on their home broadband due to a spike in activity on the network (children www.intelligentcio.com INTELLIGENTCIO 47