Intelligent CIO Europe Issue 31 | Page 14

NEWS Water and energy networks could be used to deliver nationwide gigabit broadband The UK government’s Digital Infrastructure Minister, Matt Warman, is seeking views on changing regulations to make infrastructure sharing easier for broadband companies. This would open up access for broadband network operators to house their equipment on ‘passive’ infrastructure owned and used by other telecoms companies. Passive infrastructure includes utility ducts, poles, masts, pipes, inspection chambers, manholes, cabinets and antenna installations. The government will also explore making it easier for these firms to run high-speed broadband cables through the electricity, gas, water and sewer networks that span the UK. Steve Beeching, Managing Director at Viasat UK, said: “The last few months have made crystal clear just how vital broadband connectivity is to the UK. “While this announcement shows a welcome willingness to explore new ways to expand connectivity, it seems we’re still stuck in a mindset of taking 19th century approaches to a 21st century issue. “We need broadband services in every inch of the country to prevent a stark digital divide and even with the best will in the world, pipes and cables cannot reach everybody. By fixating on fibre broadband, we are at risk of missing the fact that any true national broadband programme needs to use multiple technologies – from fibre to 5G to satellite – to give everyone from consumers to emergency services the connectivity they need, when they need it.” ALE and Hudini collaborate on eConcierge solution Alcatel-Lucent Enterprise, headquartered in Colombes, France and recognised as a global leader in business communications and collaboration solutions, partnering with Hudini, the Digital Transformation platform that connects all three stages of the hospitality guest journey, has announced the integration of the Hudini Guest Engagement Suite with the Alcatel-Lucent Hospitality Guest Services solution and digital guestroom phones. The aim is to provide hotels with a new omnichannel and digital guest engagement solution for all guest and hotel devices. The newly integrated hospitality telephony solution gives guests and hotel staff the freedom to access hotel information and services. It also allows them to make calls, at any time from any location, using their own or hotel devices, such as tablets, smartphones and digital room phones. On top of enhancing the digital guest experience and improving communication access for all hotel employees, the two companies aim to simplify hoteliers’ purchasing process by offering a single application for eConcierge and telephony services for multiple inroom and mobile guest devices. The Hospitality Guest Services solution, the newly launched voice service API for hotel guests by Alcatel-Lucent Enterprise, enables high-quality voice services to Hudini’s multi-device Guest Engagement Services platform. The solution allows providers of mobile guest or eConcierge apps to enrich them with enterprisegrade voice capabilities and link these services to the guest room. This integration turns a guest’s own mobile device into an extension of their in-room phone. Consequently, in addition to accessing hotel services via the mobile app, guests and staff can also make internal and external phone calls from their own devices and hotel tablets, passing through the hotel’s telephony systems, instead of operator or roaming services. 14 INTELLIGENTCIO www.intelligentcio.com