Intelligent CIO Europe Issue 03 | Page 39

+ EDITOR’S QUESTION ///////////////// LEE JAMES, CTO EMEA AT RACKSPACE I n 2017, cloud adoption among enterprises in the UK reached 88%, showing that businesses are no longer reliant on internal data centres and servers. ‘Cloud technology’ has become a ubiquitous term for a range of services offered online, from web applications such as Office 365 to AWS storage services. These technologies have fundamentally changed the way enterprises operate, with uses such as the enablement of remote working and scalable websites helping to increase efficiency in a competitive market. Cloud leaders such as AWS, GCP and Microsoft Azure have even helped businesses complete their cloud journeys faster than ever before, thanks to the support they offer and migration services such as AWS Snowball. However, while many of the current uses of cloud technology may have seemed unbelievable a decade ago, one trend stands out. Businesses are not putting all of the services into one cloud platform and instead using several cloud services at one time, despite the challenges this brings. Multi-cloud, which is defined as ‘any digital environment where applications are deployed across two or more cloud platforms’, is rapidly becoming the most common cloud model. A recent study from IDC revealed that nearly 95% of businesses in 31 countries have adopted a multi-cloud approach. However, this strategy is often by accident and many IT leaders and CIOs are unsure if their business already utilises multiple clouds, raising concerns that they lack the expertise to make the most of these platforms. But what are the benefits of multi- cloud and why are businesses following this trend? When adopting an individual cloud provider, a business is often selecting them for their ‘USP’, such as AWS’s scalability or GCP’s Kubernetes expertise. But, when adopting a multi-cloud approach, there are benefits aside from gaining access to individual cloud’s strengths, including: • No restrictions – Using a single vendor, businesses risk being exposed to price increases and unrequested changes in service. By investing in multiple cloud providers, a business has more choice as to where they run their cloud workloads, giving them leverage to minimise these risks. www.intelligentcio.com • Best of both worlds – Instead of being constrained by one cloud framework, a multi-cloud strategy gives the flexibility of being able to select the best-suited cloud service for each department’s workload. • Geographical flexibility – The leading cloud providers all have data centres across the globe, however some companies may require that data for specific workloads resides within certain national boundaries. A multi-cloud strategy means businesses can easily meet those requirements, while still engaging with a global cloud platform. • Disaster mitigation – If a business properly utilises multiple clouds, they can minimise the risk of widespread data loss or application downtime due to a localised failure. “ A RECENT STUDY FROM IDC REVEALED THAT NEARLY 95% OF BUSINESSES IN 31 COUNTRIES HAVE ADOPTED A MULTI-CLOUD APPROACH. With Gartner predicting that multi-cloud will be the common strategy for 70% of enterprises by 2019, it’s crucial businesses work with people with the expertise and relevant knowledge to make the most of the technology. This could mean training existing IT staff with transferable skills that can be adapted to different cloud technologies or employing third party cloud experts. For example, last year we helped online retailer Internet Fusion to complete their migration to AWS, resulting in almost doubled sales over the festive period. In short, businesses need to work with people who understand the strengths and weaknesses of each cloud provider and how they meet their specific needs. n INTELLIGENTCIO 39