Intelligent CIO Europe Issue 29 | Page 28

TRENDING //////////////////////////////////////////////////////////////////// meet the volume create obstacles for those who manually review transactions for fraud.” Forter’s integrated fraud prevention platform delivers real-time decisions at every point of the customer journey from account sign up and login, to purchase, and to returns. The system is tailored for each merchant based on its unique business requirements, pairing merchant feedback with Forter’s expertise. Forter’s growing Global Merchant Network includes over 620 million consumers globally and 97% of online US consumers. Links among known consumers and those new to the network allow the platform to infer trust, resulting in higher accuracy without Michael Reitblat, CEO and Co-founder of Forter the need to manually review transactions and interactions. With the Forter platform, merchants can expect an up to 90% reduction in false declines, recapturing otherwise lost revenue and delivering the best possible buying experience to their consumers, with an up to 90% decrease in chargebacks due to fraudulent activity. Forter allows merchants to scale and accelerate their Digital Transformation strategies even in an uncertain time. “Rules-based systems by their nature look at the past and adapt to it,” said Reitblat. “New consumer behaviours, which we’re “ MERCHANTS ARE SCRAMBLING TO CUT COSTS, REDUCE THE IMPACT OF FRAUD, SCALE EFFICIENTLY AND DELIVER A CONSISTENT CUSTOMER EXPERIENCE TO MEET RISING CONSUMER ONLINE BUYING BEHAVIOUR. seeing across industries, as well as new fraud behaviours, are missed by these systems until they can adapt. Forter’s identity-based system authenticates the buyer, not just the behaviour.” Together with the Special Report, Forter has also issued its Eighth Fraud Attack Index, highlighting industry trends and innovative fraud vectors, showing the evolution of fraud, comparing H2 2019 to H2 2018. The report features the continued evolution of fraud attack vectors across all customer touchpoints, demonstrating the need to protect merchants’ digital offerings at all interactions in the customer journey, from account abuse to payment abuse to policy abuse. • 28 INTELLIGENTCIO www.intelligentcio.com