//////////////////////////////////////////////////////////////////////////////////// TRENDING
CORONAVIRUS PANDEMIC
LEADS TO ACCELERATED
DIGITAL TRANSFORMATION
FOR MERCHANTS AND
INCREASED CASES OF
FRAUDULENT ACTIVITY
As the Coronavirus pandemic continues to make a global impact,
it is hard to ignore the commercial effect it has had and the
cybersecurity issues raised as a result. Here we consider how
retailers are responding.
Forter, a leader in e-Commerce fraud
prevention, has announced the release
of the Forter Special Report on the
Impact of Coronavirus on Consumer and
Fraudster Behaviour. The report provides
merchants across industries with insight into
trends seen within the US$150 billion in
transactions that Forter processes annually.
As the Coronavirus pandemic sweeps across
the globe, government responses have
included enforced social distancing and
financial support to beleaguered economies.
Merchants who sell non-essential goods
have responded by closing physical stores,
and in some regions, their online operations.
Consumers have begun to shift their
purchases, even those of essential items such
as groceries, online.
www.intelligentcio.com
The Forter Special Report tracks trends
and spikes in consumer behaviour as well
as innovative methods that opportunistic
fraudsters take to prey on consumers during
this unprecedented and unpredictable time.
“Merchants are scrambling to cut costs,
reduce the impact of fraud, scale efficiently
and deliver a consistent customer experience
to meet rising consumer online buying
behaviour,” said Michael Reitblat, CEO
and Co-founder of Forter. “The aftermath
of the pandemic will accelerate Digital
Transformation among merchants as
consumer shopping habits adapt.”
Covering industries including travel,
fashion and beauty, food and beverage,
marketplaces, and more, the Forter
“
FRAUDSTERS
HAVE NOTICED
AN INCREASED
DEMAND OF THE
COMPLETELY
VIRTUAL
MERCHANDISE
THAT IS EASY TO
MONETISE.
INTELLIGENTCIO
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