Intelligent CIO Europe Issue 27 | Page 15

Telefónica Deutschland selects Unisys to deliver next- generation voicemail services Cyberattack fears are delaying business innovation say UK security execs The research was conducted by Opinion Matters and included 200 UK CISOs and CTOs U nisys Corporation has announced that Telefónica, one of the world’s largest telephone operators and mobile network providers, has expanded its successful partnership with Unisys in Europe to provide secure, next-generation voicemail services to millions of Telefónica Deutschland customers in Germany. Unisys communications solutions support more than 200 million mobile subscribers around the world. Under the terms of a mid-term contract signed in Q3 2019, Unisys will deliver enhanced voicemail capabilities, including visual voicemail, a visual interface that improves user experience by providing key message details, such as the contact details of the sender, the time and date it was recorded and the message duration.The solution will also pave the way for new capabilities for Telefónica Deutschland’s customers regarding modern voicemail messaging. “We will provide a large amount of our customers in Germany with the latest voicemail capabilities,” said Heiko Hofmann, Head of Network Services at Telefónica Deutschland. “This new solution will help us to increase customer satisfaction, through the simplification of the management of voicemail services and the IT environment that supports them, as well as being able to provide additional capacity to meet peaks in voicemail demand as required.” A The voicemail solution is based on Unisys’ Voicemail Solutions (VMS) software and Dell EMC PowerEdge servers and Unity All flash disk arrays – as part of the companies’ strategic partnership, while the whole data processing will be handled via Telefónica’s infrastructure in Germany. “Organisations need to find a balance between driving innovation and keeping data safe. It is not surprising that fear around cybersecurity is hindering this, but by moving beyond traditional cybersecurity strategies, businesses can start to feel empowered,” said Laurie Mercer, Security Engineer at HackerOne. “When I started writing code, new releases of software would take six months to develop and test. Today, new software is released every hour. This new www.intelligentcio.com survey conducted by bug bounty and pentesting platform, HackerOne, has revealed that IT projects are being stifled due to security concerns. More than 80% of UK CISOs and CTOs who were interviewed revealed software IT projects have been hindered due to concerns over inevitable security issues. A total of 90% also agreed that software vulnerabilities were a significant risk to their organisation. pace of innovation poses a problem for security teams but, by implementing a strategy that supports continuous security, businesses can ensure they are on alert for any vulnerabilities that software might have. The key is to ensure security is constantly evolving.” Manpower and budgets are also a key concern for security professionals, with 63% believing security team resources are not able to keep up with the pace of development. Lack of budget and other resources including skillsets were also cited as key barriers to creating a well- rounded cybersecurity strategy by over a third of respondents. The findings revealed what CISOs believe the biggest risks are to businesses, which areas are hindering growth and what technology respondents are likely to implement in order to overcome these challenges. INTELLIGENTCIO 15