Intelligent CIO Europe Issue 24 | Page 75

INDUSTRY WATCH EDP AS AN ORGANISATION VALUES SUSTAINABILITY AS ONE OF ITS BIGGEST CORPORATE OBJECTIVES, AND ENSURING CYBER-RESILIENCE TO PROTECT CUSTOMERS AND EMPLOYEES IS A BIG PART OF THIS. E DP is a global company, operating in 16 countries across four continents, specialising in energy generation, transport and distribution of electricity and gas. EDP has 12,000 employees across Europe, United States, Canada, South America and Asia and serves 11 million clients. EDP recognises that information security is a vital part of its strategic objectives and is one of its key business requirements, representing a core commitment at the top management level. As a result, EDP’s information security policy is approved at Board of Director-level. The policy establishes information security as a competitive differentiator, which generates confidence among EDP’s stakeholders. Also, EDP recognises that it has a heavy responsibility in the societal context, as an operator of critical national infrastructure and manager of large volumes of personal data for clients and employees. As part of the EDP group’s strategic information security vision, it established a three-year security master plan (2018– 2021) based on its end-to-end security principle consisting of these objectives: • Focus on people: Recognising people as a central element of security, not only as the organisation’s first line of defence but also to create the capabilities to architect and implement the security solution to protect the organisation systems and to build a critical incident response and recover capacity • Compliance: Following external laws and regulations imposed on the relevant sectors and generating trust www.intelligentcio.com • Intelligence: Making security less intrusive, more efficient and empowering business, especially in Digital Transformation • Resilience: Cyberattacks are ever more common, so the resulting security incidents must be handled by the organisation to assure business continuously deliver despite adverse cyber events Utilising BitSight Security Ratings EDP was introduced to BitSight through its threat intelligence company. The BitSight Security Ratings platform provided the necessary external view of its networks that EDP required. Issuing daily ratings that are akin to a credit score for security, BitSight Security Performance Management helped EDP take a risk-based and outcome-driven approach to managing its performance. This included broad measurement tools, continuous monitoring and forecasting. EDP as an organisation values sustainability as one of its biggest corporate objectives, and ensuring cyber-resilience to protect customers and employees is a big part of this. The Security Performance Management tool enabled them to achieve this and reduce its cyber-risk. EDP’s adoption of a metric based on the BitSight Security Rating helped define the group’s KPI around its overall security performance. The specific metrics included checking aspects such as security of its own website, access to its networks from dangerous locations or communications coming from machines infected by criminal networks. The EDP group has achieved the proposed rating objectives for 2018 and 2019. Fast and efficient information security EDP’s dedicated global cybersecurity incident response team (CSIRT) works 24 hours a day and participates in national and international cybersecurity exercises. The company tests its reaction to occurrences of disruptive events, driving awareness and training among employees. This is where EDP saw value through its Security Performance Management tools as not only a reporting tool around its own security posture, but also to credibly communicate to stakeholders and the market. This added value to the organisation’s objectives around sustainability. Internal Assessment The CSIRT team utilises BitSight for Security Performance Management to monitor and receive real time infection alerts to help work on fast remediation within its own network. CSIRT also works closely with the BitSight team to ensure all relevant information, such as details of all risk vectors, are shared and continuous behaviours are monitored. Benchmarking BitSight’s consistent and transparent rating system on all companies is an important feature that allows EDP to compare its performance to industry peers and identify wider security issues. The platform provides intelligence on compromised systems, security diligence and user behaviour risks that affect EDP and its industry peers. This provides EDP with the ability to see which infections are targeting peer companies for insight into industry-specific threats, as well as understand security diligence standards across its industry. INTELLIGENTCIO 75