Intelligent CIO Europe Issue 24 | Page 56

FEATURE: CYBERSECURITY called email fraud defence, which protects companies as well. One of the biggest areas of growth for our company is security awareness training. The biggest thing we can help companies with is educating their employees first. If we can educate them on avoiding clicking on certain things, they’re not going to get into difficulties in the first place. Security awareness training is online training which our customers use in many different ways but one of the key elements of it is called phishing simulation – our customers can actually do an internal phish simulation inside the organisation and when employees click on things they shouldn’t have, it is done in a safe environment. This allows for bespoke internal trainings. Can the approach to educating users on what to avoid be improved? We must remember that for most employees in a company, understanding cybersecurity is not their core competency. In fact, it’s so far removed from their core competency that they’re really not to blame. The progressive companies are those that are looking at security awareness training to educate their customers and be proactive about it. 56 INTELLIGENTCIO ////////////////////////////////////////////////////////////////////////// So, what most of our customers do is utilse our solutions upfront, which is part of the induction process, so when a new employee joins the company they go through a series of training sessions to hopefully stop them from inadvertently doing things they shouldn’t. However, it’s not enough to just do the training when somebody first joins because three years down the line they will have forgotten what they did in those first few weeks. This is where the second element of the security awareness training solutions we offer comes into play. Our customers can use our solutions to carry out an internal phishing simulation attack and that way it’s in a safe environment, allowing the company to understand which employees know which attachments to avoid and who needs extra help. So instead of coming down really hard on people who’ve had induction training but haven’t had professional training since, it’s a really effective way to decipher between those who are in need of further cybersecurity training. So, we say make it part of the induction process but then have an ongoing programme where you can identify people that need to develop their cybersecurity awareness. Keith Bird, Vice President of Northern Europe, Middle East & Africa, Proofpoint How would you describe the current cybersecurity landscape in Europe? If you look at all of the solutions we provide, they’re addressing the biggest vulnerabilities which is currently email as well as social media. Everyone is using social media, which is why we have solutions to protect companies but also their employees while they’re active on social media sites. Another example of this is people using their own email systems at work such as Hotmail. So, we have a system called Proofpoint Browser Isolation and this gives employees the chance to use their own www.intelligentcio.com