Intelligent CIO Europe Issue 24 | Page 40

business ‘‘ TALKING “ //////////////////////////////////////////////////////////////////// EMPLOYEES TEND TO WORK HARDER WHEN THEY FEEL EMPOWERED AND ARE PROVIDED WITH FLEXIBILITY AND OPPORTUNITIES TO WORK REMOTELY. the other side of the coin and as there is so much choice for employees in the industry both in terms of organisations to work for and different sectors to pursue, it is difficult to attract and retain talent. Today, a job for life is hardly recognised, making it difficult for organisations to retain a steady workforce. Although this idea may have diminished several years ago, typically people only moved jobs perhaps four or five times. Today, the millennial generation is taught to expect over 10 different jobs which may span across varying industries. It is understandable as people want to grow and develop as well as feel valued and challenged. While changing jobs frequently means employees have a broad spectrum of skills and knowledge, it has left some organisations unable to keep refined talent or experts within a particular field. This job hopping can have an impact when it comes to skilled roles like engineering – as a critical part of this role is down to experience and time served. But if businesses keep their staff happy by providing them with access to new experiences and challenges then this doesn’t have to be an obstacle. In addition, we are in a time where tech start-ups are growing and these businesses offer a young culture with an attractive work environment. Look at businesses such as Facebook and Google – they were founded with a millennium start-up mentality and are based on a campus offering a dynamic and different work culture. But employees move on from these organisations showing it isn’t all about the perks – the way to keep talent is to value employees, utilise them and provide them with the opportunity to grow in the company. Providing the younger generation with the right tools and applications to facilitate development is also critical. In addition, employees tend to work harder when they feel empowered and are provided with flexibility and opportunities to work remotely, which can help to not only foster trust and nurture a positive relationship, but it allows businesses to pull from a greater range of talent – focusing on the best person for the job, rather than being restricted by location. Shrinking the skills gap New recruits can fit in well with the team, be on a competitive salary and enjoy the culture but ultimately get attracted by a different company. It appears as though there is a job around every corner and employees are tempted via LinkedIn recruiters on a weekly if not daily basis. In addition, it’s important to focus on recruitment at the grass roots – technology companies can set themselves apart and attract and retain talent by developing relationships with universities, offering supportive and structured programmes for all employees and looking at recruitment through apprenticeships as well as graduate programmes. Collaboration is also a key part of this and it is important to establish young ambassadors within the company, not only to advocate but also to voice any concerns and work as part of the team. You might only have to catch someone on a bad or stressful day and they could make a jump. Especially if they feel they are undervalued or are not experiencing new possibilities in their current assignment. New and young employees can also bring innovative ways to work. Fresh ideas can help to break the mould and change some of the bad habits we fall into – so it’s important to embrace their ideas, bring new starters Recruiting talent is a competitive business 40 INTELLIGENTCIO into different areas of the business and also to show them they are valued. There is a move towards industry collaboration when it comes to diversity and inclusion, and this is something we are getting better at. There are many advocates that talk about diversity and numerous networking events which run throughout the year, but this is something we can do more of when it comes to talking about youth in the sector. However, one major factor that is not as widely addressed when it comes to the skills gap is ensuring that as a business, we are including everyone regardless of age or gender. Millennials are of course a critical part of this conversation and we should do more to support their inclusion but it’s fundamental to ensure we look full circle. Diversity and balance are key but the skills gap can be felt in all areas of the business and it’s important to ensure that as an industry we are fully inclusive regardless of age and gender. Attracting and retaining talent is key The technology space is becoming more exciting and there is no shortage of interest but it’s about attracting and retaining the right people. Part of this reignited interest in technology is due to the rise in innovations such as 5G, Smart Cities and Artificial Intelligence (AI). It’s exciting and tangible, almost every aspect of our lives is touched by technology in some way and people want to be a part of this development. At one point, networking was a silent given – it either worked or it didn’t, but today there are tangible applications and devices being created around the network which is driving more interest. Technology and the networking space in particular is an exciting sector to be a part of whether we are approaching this as a graduate, as an engineer or from a business management level. There are endless opportunities and networking is going to play a pivotal part in our future. Moving from technology that was in the background, to networks that will be an enabler of some of the best applications and innovations will support how we apply skills both now and in the future. n www.intelligentcio.com