Intelligent CIO Europe Issue 20 | Page 47

unofficial guerrilla cyberconflicts which only seem to be escalating and this is impacting the threat and compliance landscape. How to potentially bridge the gap Whether it’s a malware attack, a DDoS attack or some excitingly innovative approach we have yet to encounter, employees can either play a pivotal role in protecting organisations or significantly increase the risk we face when it comes to information protection. To better prepare staff, organisations should already be ensuring employees at all levels in the organisation are informed, actively engaged and trained to make appropriate decisions. This is not a new challenge but continues to post a threat for most businesses: our latest Data Threat Report showed that almost half of IT experts still cite executives and employees as a point of vulnerability. This will help them to be in a better position to repel the next attack when it takes place – be assured that this is ‘when’, not ‘if’. However, simply training staff isn’t going to change things. Organisations must work harder to create a more diverse workforce. And there will be opportunities. For example, when an organisation invests in technical tools to provide more intelligence around www.intelligentcio.com “ WE ARE IN THE MIDST OF MANY UNOFFICIAL GUERRILLA CYBERCONFLICTS WHICH ONLY SEEM TO BE ESCALATING AND THIS IS IMPACTING THE THREAT AND COMPLIANCE LANDSCAPE. threats, or higher levels of protection, additional staffing resources may be needed to configure systems, manage and analyse and respond to findings. Equally, when an organisation implements training and awareness initiatives to arm their staff, new staff may also be required to design and manage awareness work ongoing. A diverse intake of staff at this point will allow the new tools, or initiatives, to be designed, implemented, measured and managed in new and unexpected ways. To widen the hiring pool, organisations can also usefully consider candidates with skills that are less obviously relevant to information security, such as marketing, sales, communications and logistics. They can also create a talent pipeline for the future through apprenticeship schemes or internship programmes. Culture and the sacrificial CISO As organisations work to improve their ability to manage information risk, the importance of having a Chief Information Security Officer (CISO) is also being recognised very broadly. However, the person in this role needs to be a part of regular discussions at a boardroom level to engage effectively with senior staff and hence encourage them to sponsor organisational change. It is also important to recognise the impact of different security cultures. The role of the CISO, for example, varies hugely depending on the INTELLIGENTCIO 47