TRENDING
////////////////////////////////////////////////////////////////////////////////////
“
IT COMPLEXITY IS
GROWING EXPONENTIALLY;
A SINGLE WEB OR MOBILE
TRANSACTION NOW CROSSES
AN AVERAGE OF 35 DIFFERENT
TECHNOLOGY SYSTEMS OR
COMPONENTS, COMPARED TO 22
JUST FIVE YEARS AGO.
“Today, one environment can have billions of
dependencies, so, while modern ecosystems
are critical to fast innovation, the legacy
approach to monitoring and managing
performance falls short. You can’t rely
on humans to synthesise and analyse
data anymore, nor a bag of independent
tools. You need to be able to auto detect
and instrument these environments in
real time and, most importantly, use AI
to pinpoint problems with precision and
set your environment on a path of auto-
remediation to ensure optimal performance
and experience from an end users’
perspective.” Further to the challenges of
managing a hyper-complex IT ecosystem,
the research also found that IT departments
are struggling to keep pace with internal
demands from the business. 74% of CIOs
said that IT is under too much pressure
to keep up with unrealistic demands from
the business and end-users. 78% also
highlighted that it is getting harder to find
time and resources to answer the range of
questions the business asks and still deliver
everything else that is expected of IT.
In particular, 80% of CIOs said it is difficult
to map the technical metrics of digital
performance to the impact they have on
the business.
This report, commissioned by Dynatrace,
is based on a global survey of 800 CIOs in
large enterprises with over 1,000 employees,
conducted in August 2017 by Vanson
Bourne and commissioned by Dynatrace.
The sample included 200 respondents in
the US, 100 in the UK, France, Germany and
China; and 50 in Australia, Singapore, Brazil
and Mexico respectively. n
“
AS A RESULT OF
THIS MOUNTING
COMPLEXITY,
IT TEAMS NOW
SPEND AN
AVERAGE OF
29% OF THEIR
TIME DEALING
WITH DIGITAL
PERFORMANCE
PROBLEMS;
COSTING THEIR
EMPLOYERS
US$2.5 MILLION
ANNUALLY.
30
INTELLIGENTCIO
www.intelligentcio.com