Intelligent CIO Europe Issue 02 | Page 27

//////////////////////////////////////////////////////////////////////////////////// TRENDING CIOS SAY IT COULD BECOME IMPOSSIBLE TO MANAGE DIGITAL PERFORMANCE CIOs appear to be investing increased amounts of time and money into digital performance issues as a result of rapid innovation rates. This is according to a recent survey commissioned by Dynatrace which highlights the key challenges businesses are attempting to control and overcome. www.intelligentcio.com D igital performance management company, Dynatrace, has announced the findings of an independent global survey of 800 CIOs, which reveals that 76% of organisations think IT complexity could soon make it impossible to manage digital performance efficiently. The study further highlights that IT complexity is growing exponentially; a single web or mobile transaction now crosses an average of 35 different technology systems or components, compared to 22 just five years ago. This growth has been driven by the rapid adoption of new technologies in recent years. However, the upward trend is set to accelerate, with 53% of CIOs planning to deploy even more technologies in the next 12 months. The research revealed the key technologies that CIOs will have adopted within the next 12 months include multi- cloud (95%), microservices (88%) and containers (86%). As a result of this mounting complexity, IT teams now spend an average of 29% of their time dealing with digital performance problems; costing their employers US$2.5 million annually. As they search for a solution to these challenges, four in five (81%) CIOs said they think artificial intelligence (AI) will be critical to IT’s ability to master increasing IT complexity; with 83% either already deploying, or are planning to deploy, AI in the next 12 months. “Today’s organisations are under huge pressure to keep-up with the always-on, always connected digital economy and its demand for constant innovation,” INTELLIGENTCIO 27