Intelligent CIO Europe Issue 02 | Page 12

NEWS MoneyGram.com expands to France and Spain M oneyGram has announced that its award-winning innovative digital channel, MoneyGram.com, is now available to customers sending money from France and Spain. MoneyGram.com enables customers to stay financially connected with their loved ones in over 200 countries and territories with just a few clicks on a mobile device or a tablet. In 2017, MoneyGram’s digital business reached its previously stated goal of 15% of total money transfer revenue. MoneyGram. com grew 23% from last year fuelled by new customer acquisitions. The company continues to build on this momentum with the expansion of online services to other European markets beyond the UK and Germany. “With nearly 60% of European Internet users utilising online services to perform transactions, we see the growing potential of digital money transfer channels. The launch of MoneyGram.com in France and Spain is a part of MoneyGram’s strategy to offer our customers convenient options to send money their way,” said Grant Lines, Chief Revenue Officer of MoneyGram. MoneyGram.com enables customers to send money for cash pickup as well as to 2.4 billion bank, mobile and virtual accounts in 48 countries worldwide. The website offers features such as the ability to find a convenient location, check the status of transactions and estimate online and offline transfer fees. ////////////////// SISCOG enables optimisation of drivers’ duty scheduling at FGC F GC is a government-owned company in Catalonia, responsible for rail transport in and around the city of Barcelona. FGC will use a SISCOG system based on its CREWS product that speeds up and facilitates the decision making regarding the duty scheduling of about 300 drivers from its three railway lines. This new tool ensures, in an automatic way, compliance with the company’s different labour rules and management goals, allowing at the same time to easily carry out studies and simulations regarding the dimension of its operation. The use of the system will allow FGC to create more efficient work schedules and to reduce the amount of time required for the duties scheduling, which is currently done manually. This efficiency is possible thanks to the optimiser built into the system, which offers a wide range of optimisation criteria with the possibility of defining multiple objectives. This optimiser is equipped with algorithms based on operations research and artificial intelligence models that lead the state-of-the-art in crew optimisation. João Pavão Martins, SISCOG’s CEO and Co-founder, said: “It is a great satisfaction to see FGC take advantage of a tool whose main objectives are to streamline the work of schedulers and contribute to making the operation as efficient as possible.” 12 INTELLIGENTCIO www.intelligentcio.com