Intelligent CIO Europe Issue 18 | Page 76

/////////////////////////////////////////// INDUSTRY WATCH web shop and supports all payment methods offered by Apollo. In addition to processing payments in accordance with the requirements of PCI Security Standards, all transactions undergo comprehensive AI- based risk management checks such as fraud detection and 3D Secure. Mike Webster, Senior Vice President and General Manager, Oracle Retail transactions for Apollo in the background and enables customers to conveniently and flexibly order and pay for their spectacle frames, contact lenses and other products online, and have them delivered either to their home or to the Apollo branch of their choice. Wirecard is thus driving the digitalisation of the optics industry and supporting Apollo in expanding its unified commerce business. With annual sales of €63 billion in 2018 and having grown by nearly 10% over the previous year, the e-Commerce market in Germany is of great importance for brands such as Apollo. The Wirecard solution integrates seamlessly into the existing 76 INTELLIGENTCIO “We not only help Apollo to develop its online business, but also to reach its customers across all touchpoints,” said Christian Reindl, EVP Retail and Consumer Goods at Wirecard. “We want to enable an optimal online experience. This includes the online ordering and payment process, as well as delivery to the customer’s selected location. Wirecard is Apollo’s digital financial technology partner. We understand the demands of unified commerce and help to optimise processes. With our customised solution, we ensure a smooth and efficient payment process and offer the kind of checkout that customers expect from a modern online shop.” Wirecard is also offering its payment solution to enable Alipay payments for high-fashion brand, Karen Millen, at the POS and online shop. As a result of the cooperation, Karen Millen stores in Europe can now accept China’s leading mobile payment solution. The fully digital solution is smoothly integrated into the retailer’s existing payment infrastructure via the Wirecard ePOS App, which can be used via any mobile device operating Android or iOS. Online shoppers will benefit from the cooperation too, as they will also be able to pay with Alipay. Karen Millen has over 400 stores and shop-in-shop stores in 63 countries on six continents. The brand has made a name for itself globally with strong international sales and is present in the most prestigious fashion cities, including London, Paris, Madrid, New York, L.A and Hong Kong. Vanda Astfäller, Head of Sales Consumer Goods at Wirecard, said: “Alipay is not just a payment method – it’s a digital platform for retailers to reach out to Chinese visitors. We are pleased to be collaborating with Karen Millen to enable Chinese travellers in Europe to use their preferred payment method, providing a seamless purchasing process for both the retailer and the customer, and look forward to developing our cooperation.” With over 1 billion users, Alipay is one of the world’s leading mobile payment platforms. Retailers that integrate Alipay payments into their POS are capitalising on the opportunity to market to one of the world’s most affluent target groups. In fact, a 2019 report by Nielsen found that 93% of Chinese tourists would be more willing to spend more while travelling if a larger number of merchants accepted mobile payments. The solution is especially attractive for retailers: shopping remains the consumption category Chinese tourists spend the most on while travelling, comprising 25% of on-location spending. n www.intelligentcio.com