Intelligent CIO Europe Issue 18 | Page 37

A PUBLICATION Providing Unparalleled Technology Intelligence ISSUE 18 // www.intelligentcio.com UK CLOUD PROGRESS Cloud technology is changing the game for UK public sector TRANSFORMATION INITIATIVES Why the C-suite is struggling with transformation strategies GDPR JOURNEY Experts discuss the impact of GDPR one year after implementation CUSTOMER APPEAL Tom Read, Chief Digital and Information Officer for the Ministry of Justice UK, discusses why the organisation prioritises delivering excellent customer service experiences. Global ICIO Knowledge Partner Global Innovation Partner Intelligent ITSM Partner Intelligent Data Security Partner Intelligent Partner Intelligent Threat Management Partner Intelligent Supporting Partner Intelligent Partner Intelligent Banking & Finance EDITOR’S NOTE W elcome to the latest edition of Intelligent CIO Europe where this month, we welcome Chief Digital and Information Officer for the Ministry of Justice UK (MoJ), Tom Read, onto the cover. He discusses the importance of delivering an excellent customer experience and how this is the organisation’s prime intention when delivering services to the end-user. He also gives his best practice advice to aspiring CIOs in the field, among other topics. In this edition, we also explore how patching systems can lead to improved network visibility to enable enterprises such as IT infrastructure reseller, Softcat, to better prepare for potential threats. We spoke to Softcat’s Security Analyst, Tim Lovegrove, who explained how the Ivanti Patch for Windows solution improved system operations. The umbrella of skills and approaches to business analytics can contribute to driving successful business performance, something enterprises constantly strive to achieve. Rich Pugh, Co-founder and Chief Data Scientist, Mango Solutions, discusses the importance of thriving with data science and how it can bring about success for enterprises in today’s tech industry. www.intelligentcio.com Another focal point within the magazine this month is data centres and we consider how companies need to be scaling their networks correctly and utilising the most appropriate data centre solutions for their business. We spoke to JR Rivers, Co-founder and CTO, Cumulus Networks, who let us know the importance of a modernised approach to IT. leaders on how they should be getting to grips with the latest technologies such as 5G, to evolve with the modernising tech landscape. As we explore the UK as this month’s ‘Country Focus’, we delve into the effects of data and how these could be positive for society if the data is exercised to its full potential. Chris Huggett, Senior Vice President, EMEA and India at Sungard AS, explores why sovereign public cloud is a game changer for the UK public sector and its citizens. I hope you enjoy this edition and if you are interested in contributing any future content then please don’t hesitate to get in touch at: [email protected] Our ‘Get To Know’ for this issue is Morey Haber, CTO and CISO at BeyondTrust, who lets us know how he likes to relax and unwind outside the office. In this issue, we identify the impact of GDPR on data security one year on. New statistics have shown a reduction in the percentage of businesses suffering a cyberbreach or attack in the last year. We hear from a number of experts who discuss their views, who include: Andrzej Kawalec, Director of Strategy and Technology, Europe, Optiv; Salvatore Sinno, Chief Security Architect, Unisys; Kevin J Smith, Senior VP at Ivanti. Having the ‘Final Word’ this month is Frank Palermo, EVP, Virtusa. He advises business Alix Pressley Editor INTELLIGENTCIO 37