Intelligent CIO Europe Issue 17 | Page 43

/////////////////////////////////////////////////////////////////////// available on select ships from its Princess Cruises brand. It converges the physical and digital worlds into one frictionless experience by incorporating high-speed Internet and diverse features such as keyless cabin entry, a virtual concierge service and a family- www.intelligentcio.com FEATURE: CUSTOMER EXPERIENCE CARNIVAL IS HELPING TO PROVIDE EXACTLY WHAT EVERY HOLIDAY-GOER WANTS: EVERYTHING, ALWAYS. INTELLIGENTCIO 43