Intelligent CIO Europe Issue 16 | Page 84

///////////////////////////////////// FINAL WORD Achieving the right balance between insight and data privacy Data standards have increased dramatically over the past year thanks to the introduction of the General Data Protection Regulation (GDPR) and it’s important that citizens can trust those responsible for their data. Mark Humphries, Managing Consultant for Civica Digital, explores the importance of data structure and governance for insight- driven councils and public bodies. I n recent months, there have been several stories of councils developing predictive algorithms to identify families where children may be at risk from abuse or gang exploitation. According to research by The Guardian, algorithms have been developed via data from at least three separate agencies: school attendance and exclusion data, housing association repairs and arrears data, and police records on antisocial behaviour and domestic violence. Such insight from data analysis is invaluable to councils. Supporting vulnerable families is arguably the most important task that councils can provide and for many councils, the combined budgets for adult and child care account for more than half of their total spend. Early intervention has the potential to both improve outcomes by preventing difficult situations spiralling out of control and to reduce long-term costs. 84 INTELLIGENTCIO www.intelligentcio.com