CIO opinion
CIO OPINION
“
USERS WILL
JUST PAY FOR WHAT
THEY CONSUME,
LEADING US TO A MORE
‘CONSUMABLE’ FUTURE.
//////////////////
Chris Pope, VP Innovation, ServiceNow
How CIOs should be
managing IoT data
securely and successfully
While there is a widespread
acceptance that the IoT will
change everything within
a decade, there is little
appreciation about how
it can impact businesses
currently. Chris Pope, VP
of Innovation, ServiceNow,
tells us that with too many
IoT devices developed
without adequate security,
CIOs need to not only form
a strategy to safely lock
down their IoT data but
also drive commercial
action from the
information produced.
46
INTELLIGENTCIO
U
nless you’ve been living under
a disconnected rock, you’ll
know that the Internet of
Things (IoT) has developed to become
a new substrate layer of web-driven
intelligence that is helping to connect
our world. Fuelled by data from sensors,
cameras and all manner of gyroscopes
and accelerometers, IoT gives us a new
power to monitor, track, analyse and act
upon the data being created in the world
around us.
But you already knew that part. The
issue at hand for us now is what
happens next in IoT. We need to focus
on how we build the infrastructure
that serves IoT and how we create the
higher-level technology fabric that feeds
off it.
A crucial factor for organisations looking
to channel IoT is the need to create
new business models. New operational
frameworks must be customised to
the needs and requirements of the
machines and people populating the
IoT ecosystem.
We have reached a few watershed
moments with IoT already. We know
that the initial years saw too many
products developed with inadequate –
or non-existent – security provisioning.
The security debate will always be there,
but services have now come to the fore
in terms of how we lock down data in
the IoT.
People – users and sometimes also
wearers of technology – will now be
central to the debate going forward. The
fact that people will be carrying wearables
so much more means we will know a lot
more about the status of every individual
in every situation.
www.intelligentcio.com