Intelligent CIO Europe Issue 11 | Page 8

NEWS Wirecard drives forward digitisation of payment processes in Germany One Identity helps keep shoppers’ data safe at dm- drogerie mrkt identity security is paramount in this digital age W irecard, global innovation leader in digital financial technology, together with the EHI Retail Institute and other partners including Google, Mastercard, Payback, GS1 Germany and Visa, has founded the EHI Mobile Payment Initiative. As a result of this initiative, the retail industry will be able to satisfy the growing demand from consumers for mobile payment solutions. The exchange of expertise among the partners also plays a significant role in the EHI Mobile Payment Initiative. According to a representative survey by EHI, around 20 million German consumers are open to the concept of mobile payment. They particularly appreciate the speed and great simplicity of the payment process. By contrast, consumers who are yet to be convinced by the solution are in many cases ill-informed or are not yet fully aware of the advantages of mobile payment. Georg von Waldenfels, Executive Vice President Consumer Solutions at Wirecard, commented: “The market is mature for technology and both consumers and the retail industry are now demanding solutions which make the purchase process quicker and simpler without having to make significant changes when paying. This was exactly our vision when we launched our mobile payment app, boon, in 2015. Together with the other founding members, we are delighted to be able to educate both consumers and retailers alike about mobile payment solutions that are available on the market today.” With boon, Wirecard is a pioneer in mobile payment in Germany. boon was the industry’s first fully digitised mobile payment solution and can be used independently from banks and telecommunications providers. boon is available in 10 European countries and depending on the country, supports Apple Pay, Google Pay, Fitbit Pay and/or Garmin Pay. 8 INTELLIGENTCIO O ne Identity is working with European drugstore chain, dm-drogerie mrkt, to help it get Identity and Access Management (IAM) right. With One Identity Manager, dm-drogerie mrkt ensures that individual employees can access the applications they need to deliver excellent customer service and protect data by controlling and monitoring access. As a result, the company has boosted overall efficiency, security and service levels, as well as reduce costs by avoiding thousands of hours in lost productivity each week. The drugstore chain has 1,900 stores in Germany, its country of origin and 1,600 additional stores in 12 other countries. For years, dm-drogerie used technologies to manage staff profiles and access privileges. In keeping with the organisation’s flat hierarchical model, employees used shared accounts to access applications. However, dm-drogerie had no way to track which employees made system changes, making it difficult for the organisation to meet increasing security requirements around identity governance. “To address this problem, every store employee needed their own individual account,” explained Steffen Dumjahn, Software Developer at dm-drogerie markt. “And to do this, we needed more automation when it came to IAM. Otherwise, IT employees would need to provision access manually or semi-manually.” After evaluating IAM solution options, dm-drogerie chose One Identity Manager. For Dumjahn, the fact that the One Identity Manger interface addressed a lot of processes that most companies need, including the use of standard workflow templates that can be customised for individual processes was key. Today, all staff use their own credentials to access IT tools. As a result, dm- drogerie has improved data security. Not only does it have greater control over who accesses applications but also, the organisation can instantly see who granted and removed access privileges, when they did so and why. The company has also minimised expenses by increasing staff productivity. www.intelligentcio.com