Intelligent CIO Europe Issue 10 - Page 63

Case study ////////////////// IT service automation helps The Priory Group better serve its customers Adopting a modern IT approach is essential for operating a system in today’s digital environment. Healthcare service, The Priory, utilised an Ivanti solution in order to refresh its IT infrastructure and improve its ticketing system to deliver high-quality IT services, benefiting customers as well as employees. e P rio ry G rou p’ s IT Directo r INTELLIGENTCIO 63