CASE STUDY
Did you consider any other vendors ?
We set out to find the best possible technology available to proactively manage risk across our business and considered a number of well-known cybersecurity solutions .
During the evaluation process , we found Darktrace to be a fundamental solution in providing visibility of our fast-changing environment , like the number of devices on our system , the software platforms and tools being used and the behavior of users . The AI ability is unparalleled . It is able to detect novel attacks and insider threats – malicious and non-malicious – that often slip under the radar of other security tools .
What led you to choose to work with Darktrace specifically ?
The reality is that cyberattackers are constantly evolving their techniques . Patching known vulnerabilities and encouraging users to opt for strong passwords are important basics , but clearly , the status quo is not enough . Sophisticated attacks are now too subtle for humans alone to spot . AI is necessary , not a nice-tohave , in order to detect threats at their earliest stages – before they escalate into a full-blown attack . Darktrace ’ s technology has been used in so many organizations around the world . It is a defensive AI technology that has been tried , tested and proven to be successful .
Which of Darktrace ’ s products have you deployed ?
We have deployed Darktrace ’ s fundamental Immune System technology , which uses AI and Machine Learning to establish a ‘ pattern of life ’ for all of the users and devices across our entire digital infrastructure .
When did the solution go live ?
We first deployed Darktrace into the core of our IT networks in Hong Kong , our headquarters , in August
UNDERSTANDING HOW DARKTRACE AI WORKED AND SETTING IT UP IN OUR ENVIRONMENT WAS FAST , EASY AND EXTREMELY EYE-OPENING .
2018 . The successful deployment has encouraged us to later expand the technology into our offices in Guangzhou , China , as well as to the operations of our latest merger and acquisition with WTT and JOS .
Was the deployment an easy process ? How long did it take ?
Deploying Darktrace was a seamless experience from the get-go . All it took was a 15-minute call with Darktrace to work out exactly where we wanted the technology and then the AI was set up within the hour .
Understanding how Darktrace AI worked and setting it up in our environment was fast , easy and extremely eye-opening .
Did the system require any training for staff internally ?
Minimal training was required . The Enterprise Immune System has an intuitive and easy-to-use graphical interface , which was designed by game designers . It simplifies threat visualization and investigations , allowing both technical staff and non-technical executives to easily understand the tools and its findings .
How has Darktrace met your objectives ?
One of our key objectives was to deploy a solution that is capable of spotting zero-day vulnerabilities or novel threats that could have slipped past our previous defenses .
When we deployed Darktrace into our organization ’ s IT infrastructure , it began to learn the normal ‘ pattern of life ’ for our businesses and identify subtle deviations indicative of emerging threats . The AI showed us where our vulnerabilities were – these were unidentifiable by our human security experts .
We found the technology to be so powerful that we are also a Darktrace partner – sharing our experience and expertise in implementing this cyber AI with our enterprise customers .
Did you have a solution in place prior to implementing Darktrace that was replaced ?
Fundamental cyber hygiene , like UTM firewalls , secure web gateway and endpoint protection , are still important .
Darktrace ’ s AI is there to catch sophisticated and novel threats that other tools miss – integrating seamlessly
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