INTELLIGENT BRANDS // Mobile Technology
Motorola Solutions extends mission critical managed service for Ambulance Victoria
Advanced data communication from Motorola Solutions is supporting Ambulance Victoria ’ s future vision for world-class service and connected paramedics .
Motorola Solutions has extended its
agreement to provide the Victorian
Government with a dedicated emergency data communications managed service for use by Ambulance Victoria .
Known as the Mobile Data Network ( MDN ), the network was the first emergency communications network to be procured under a build , own and operate publicprivate services model in Australia . It was first deployed in 2005 and provides secure mission-critical data communications for Ambulance Victoria , primarily across the greater Melbourne metropolitan region , to support its ambulance dispatch capabilities .
Ambulance Victoria as well as supporting the state ’ s paramedics in delivering their lifesaving daily work ,” he said .
Key facts :
• Motorola Solutions originally signed a ground-breaking five-year contract with the Victorian Government in 2003 to design , build and manage the MDN performance ensures an ‘ always available ’ service for emergency service agencies .
• The new agreement will see Motorola Solutions maintain the service to its current mission-critical standards while introducing new and emerging technologies .
• The Emergency Services Telecommunications Authority ( ESTA ) supports the delivery of the service through managing the contract and monitoring its delivery on behalf of the Victorian Government .
• In addition to mobile data service , Motorola Solutions manages the
Under the extended agreement , Motorola Solutions will keep Ambulance Victoria at the forefront of innovation by integrating a number of its technologies within a single platform . This will ensure the state ’ s paramedics receive the right information at the right time so they can deliver better care and outcomes for all patients .
The extended contract with the State of Victoria is valued at approximately AU $ 100 million and ensures continuity of MDN services until 2025 with options to extend for a further two years .
Con Balaskas , Managing Director , Motorola Solutions Australia and New Zealand , said the mission-critical service supports Ambulance Victoria in providing safe , high quality , timely and expert care for all of its patients .
“ We are proud to continue our partnership with the Victorian Government and network , providing agencies across the greater Melbourne metropolitan area with direct access to data in the field for the first time .
• Since then , the service has consistently met and exceeded service levels , including stringent availability targets . This level of
Metropolitan Mobile Radio network and related mission critical voice communications services for ESTA and the emergency services agencies it supports . Motorola Solutions designed and built this network and has managed it for the Victorian Government since 2004 . p
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