CASE STUDY
The pink ribbons of breast cancer awareness
The National Breast Cancer Foundation ( NBCF ) is leading Australia ’ s research into a condition that claims the lives of eight women every day . Supported by donations , the organization also undertakes cancer awareness initiatives and provides support for those who contract the disease .
Brooks says the organization also had a goal of ridding itself of its existing on-premise servers and becoming totally cloud based . A search was mounted for a partner who could help in this process .
Partnership with Tecala
An ageing infrastructure
Back in 2019 , senior management within NBCF realized work was needed on the organization ’ s ageing IT infrastructure . For the past six years , little had changed and the servers and software supporting day-to-day activities were struggling to keep up with demands . NBCF ’ s IT Solutions Manager , Peter Brooks , said rather than being focused on planning and strategy , attention had instead been on “ plugging the ever-constant leaks and keeping things running .”
After evaluating a number of prospective technology partners , a decision was made in December 2019 to take advantages of the services offered by Tecala .
The company undertook an initial in-depth audit session and used the information gathered to develop an outcome-focused Digital Transformation strategy designed to guide activity for the next 18 months . The methodology for transformation began with what Peter describes as : “ Digging deep into the current systems and teasing out what could be improved one case at a time .”
“ Not only was this holding the foundation back , it was also making my job a lot harder ,” he said . “ We realized it was time for us to find a technology partner who could leverage as much value from our budget as possible , drive innovation and help us transform our patient experiences and outcomes .”
Tecala also made recommendations on new monitoring software and more efficient ways of operating and managing IT .
Brooks says the initial timeline was changed when the COVID-19 pandemic caused shutdowns and
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