CASE STUDY
Nintex , the global standard for process management and automation , has announced that The University of Western Australia ( UWA ) has embarked on the deployment of Nintex Promapp , the visual and easy-to-use process mapping and management capability of the Nintex Process Platform , to support long-term continuous process improvement across all its faculties and operations .
UWA is ranked in the top 100 of universities around the world , based on QS World University Rankings 2020 , and provides world-class education , research and community engagement . It has nearly 24,000 students enrolled across three locations in Crawley , Claremont and Albany as well as in satellite educational facilities in Kalgoorlie .
The decision to leverage the process mapping capabilities of Nintex Promapp follows a requirement by the university for each faculty and operations area to document , understand and update their processes as well as support a culture of Business Continuity and improvement .
UWA needed to gain a best practice approach to all end-to-end processes from curriculum planning to timetabling and student enrolment , while achieving a more standardized approach and managing process variants effectively .
“ We looked at several solutions but were impressed with Nintex ’ s ability to give us a whole-of-university approach for end-to-end document processes , as well as accountability and the tactical ability for all staff to easily edit and update processes ,” said Emma Bailey , Continuous Improvement Manager , at UWA ’ s Office of Service Delivery .
The University of Western Australia chose Nintex Promapp because of the software ’ s central information repository where processes and all associated documentation can be maintained , and process owners and experts can own updates and improvements .
Processes and procedures are currently being documented in the university ’ s finance , HR and brand , marketing and recruitment teams and will roll
IN AREAS WHERE SIGNIFICANT IT
INVESTMENT IS PLANNED FOR THE FUTURE , IT IS ESSENTIAL THAT
PROCESSES ARE
UNDERSTOOD , SIMPLIFIED AND STANDARDIZED BEFORE ANY SYSTEM
IMPLEMENTATION COMMENCES .
www . intelligentcio . com INTELLIGENTCIO APAC 57