Intelligent CIO APAC Issue 07 | Page 44

CIO OPINION
2020 has highlighted the importance of the employee experience and this needs to be a key priority for organizations .
Penelope Feros , Vice President – APAC at
Cherwell Software

How to make work flow in a distributed workforce

With the adoption of remote working models set to become a permanent feature in the modern workplace , Penelope Feros , Vice President – APAC at Cherwell Software , outlines four key considerations to achieving a smooth workflow for your remote teams .

The COVID-19 pandemic in 2020 has forever

changed the office environment . With countries around the globe instituting mandatory lockdowns , organizations have had to pivot to a work from home model for their entire workforce almost overnight . And while some countries like Australia , New Zealand and Singapore have recorded little to low COVID-19 cases and governments in those countries are encouraging employees to return to the office , organizations and employees are realizing the benefits of remote working with many opting to move to a hybrid work model moving forward .
According to Gartner , 82 % of employers intend to permit remote working some of the time as employees return to the workplace . And nearly half ( 47 %) said they intend to allow employees to work remotely full time going forward . This means that organizations have to ensure that their workflows and distributed teams are equipped with the right tools and support is needed for a seamless transition and that productivity , efficiency and more importantly , employee morale remains high .
Pre-pandemic , organizations with distributed teams were increasingly finding that siloed systems and a lack of access to information were creating barriers when employees weren ’ t physically close to their colleagues . As a result , when remote working was enforced more generally due to lockdowns this year , the enterprise market began to look to align collaboration tools with core enterprise applications to make the flow of work easier for employees working from home .
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