COUNTRY FOCUS : INDONESIA
As the Indonesian market adapts to new challenges , telecommunications providers must grow their digital offerings to ensure future-proofing , keep up with consumer demand and maintain users with consistent value . Intelligent CIO talks to Vikram Sinha , Director and Chief Operating Officer at Indosat Ooredoo , about how the company has set about meeting Indonesia ’ s needs to bring it closer to its vision of becoming the country ’ s leading digital telecommunications provider .
Bringing innovation to telecommunications ma
wWhat networking challenges are
businesses and CIOs facing in the ‘ new normal ’? How have enterprise customer needs changed with the work from home set up ?
The global spread of COVID-19 has affected every organization . Indosat Ooredoo believes that in the ‘ new normal ’, digital technologies will play a vital role in connecting people and businesses and ensuring that daily activities can continue .
First , as more people work from home and Internet usage has surged , networks have been put under pressure with potentially negative consequences for Internet speeds and so work productivity . Anticipating a greater need for voice and data traffic , Indosat Ooredoo has worked to optimize network performance to ensure businesses can continue to enjoy fast Internet speeds and continue to operate productively during this period .
Second , new cybersecurity risks for businesses have emerged as employees access secure networks remotely , spend more time on the Internet and more communication is done online .
Finally , companies need to implement effective remote working practices , while many are also facing increasing financial pressures and trying to reduce IT and telecommunications costs . This has led to growing demand for technology services that are cost-effective , reliable , secure and scalable and this has led to a shift from on-site hardware platforms to cloud-based solutions .
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