to streamline the Digital Transformation process , CIOs should begin by reviewing technical debt . The accumulation of legacy systems over time often leaves IT departments to deal with multiple , siloed software solutions that are clunky , at best , and in many instances are unnecessary all together .
Keeping the lights on ( KTLO ) operations are often associated with legacy applications that provide a poor employee experience and can impede fulfillment of department goals . Once technical debt is identified , CIOs can find modern solutions that best fits the needs of their department .
2 . Use the cloud to your advantage
After you have taken stock of your department ’ s current technology investments , look for services that were created internally that could be replaced with a cloud offering .
The main reason to move to the cloud is to offload the work that could be done more affordably by a cloud services provider . Even heavily regulated industries like financial services and healthcare are turning to the cloud for cost-savings and
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THE MAIN REASON TO MOVE TO THE CLOUD IS TO OFFLOAD THE WORK THAT COULD BE DONE MORE AFFORDABLY BY A CLOUD SERVICES PROVIDER .
shifting their employees to more Value Add , core mission work .
Cloud can be one of the biggest gamechangers for often overworked and underfunded government departments . As with all systems overhauls , it can be difficult to get leadership on the same page . However , the cost savings and efficiency boost afforded by cloud could be the swaying factor .
3 . Data-driven decisions are key
Data and analytics capabilities are one of the top priorities for public sector CIOs . Especially during times of crisis , such as the COVID-19 pandemic , the need for advanced and accurate analytics is mission-critical .
Data aggregation and analysis , with inclusion of both structured and unstructured data across silos , provides leaders with a more complete picture . CIOs should have as much information available as possible before making decisions about what the key problems are and where to prioritize . Data affords CIOs with the visibility to identify pain points and confirm areas of their department that are running efficiently . In today ’ s data-driven age , there is no excuse for decision makers who aren ’ t informed by data in one form or another .
4 . Invest in AI , you won ’ t regret it
Once the data has been identified it can be used to deliver insights . However , government department data sets can often be large and complex as they straddle
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