CASE STUDY
From a backup and recovery perspective , the past practice was simply to backup data to another server at the same site as the primary servers . Tontec uses Veeam Backup for Microsoft 365 , implemented in December 2021 , and Veeam Availability Suite for SAP and its core systems , which backs up and replicates all critical data to multiple locations including the main data center and other office locations .
With Veeam enabling off-site backup and replication the company is moving all servers to its main data center in Hong Kong , while retaining office servers to act as DR sites for Business Continuity purposes . Veeam now provides protection for over 900 users of Microsoft 365 at around 18TB of data , plus another 80TB of core systems data like SAP and its management systems in Hong Kong and China which has also been using Veeam to backup around 60 Nutanix virtual machines . all critical systems has boosted overall data protection capability and ensured ability to restore critical data in event of future disruptions and security attacks .
Faster backup speed and up to four times improvement in RTO
Improved backup speeds and reliability means regular weekly and daily incremental backups are achieved . While it used to take four to five hours to fully restore an Exchange server , it now takes one to two hours – resulting in a more predictable and improved RTO .
Increased automation helps reduce needed resources during backups , resulting in time savings and reduced errors for the IT team
With Veeam automating the process and removing manual elements such as the physical carrying of tape backups to the off-site location , less resource hours are needed to support backups . Backup errors have also been reduced with the automated process . Tontec is now able to do full weekly backups with daily incremental backups to provide more up-todate availability . Compare this with the past when backups were not always successful and the RPO was inconsistent and not dependable .
Optimization of IT resources has enhanced the previously time-consuming backups which were unsuccessful , resulting in frequent errors or wasted valuable resources . Veeam ’ s automation capabilities have freed up resources to deliver value creation for the business . p
“ We used to take four to five hours to fully restore an Exchange server , now it takes one to two hours ,” said Chiu . “ Overall , Veeam has provided a more comprehensive , convenient and faster backup process which improves our ability to minimize downtime and our ability to recover from any security event .” In fact , Chiu has been impressed by the sheer range of capabilities from Veeam and Tontec is looking forward to fully utilize those features .
With Veeam running across the majority of Tontec ’ s infrastructure from Hong Kong to China , Thailand , France and Mexico , backup operations are more reliable , smoother and faster .
“ Ultimately , we selected Veeam based on the platform ’ s user-friendly interface , rich features , simplicity and overall reliability ,” Chiu added .
The results
Robust reliable data protection to safeguard critical systems and boost resilience in face of ransomware and other security threats
Veeam helped Tontec recover much of the impacted data in a ransomware attack , while adoption across
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