Intelligent CIO APAC Issue 30 - Page 83

FINAL WORD despite distributed workforces , fires , floods , plagues and pestilence . business . Many will cancel or alter their plans along the way , for a variety of reasons .
A big part of rising to that challenge lies in digitization , with the need to modernize and update critical services remaining central to Business Continuity and even survival , pandemic and widespread upheaval or not .
Because of this , digitization is not something to be taken lightly ; instead , it is a serious undertaking which must be meticulously planned . As such , there is a definite gap between expectation and delivery – in other words , the creation and finalization of those plans and the actual outcome .
One issue is the disruption that will inevitably occur when systems are taken offline , new applications introduced and new business processes come online .
There is a significant attrition rate between an organization looking for a service and having that service working smoothly and adding value to the
The ease with which a platform , application or general business solution can be planned , rolled out , taught to users and made fully operational makes a big difference to the overall success of a digital upgrade . As such , a content services platform can be of great value before , during and after such an operational upgrade .
In the context of a modernization plan or Digital Transformation program , a content services platform
Digitization is not something to be taken lightly ; instead , it is a serious undertaking which must be meticulously planned .
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