Intelligent CIO APAC Issue 30 | Page 53

FEATURE : SOFTWARE

Edith Cowan University adopts Tribal to streamline reporting to TCSI portal

Edith Cowan University ( ECU ) streamlined the way it reports to the Australian Government ’ s Transforming the Collection of Student Information ( TCSI ) portal with the Tribal Callista and Tribal Submissions solutions .

Spanning over three campuses in Western Australia with over 30,000 undergraduate and postgraduate students , Edith Cowan University ’ s ( ECU ) mission is to transform lives and enrich society . between the Department of Education , Skills and Employment ( DESE ) and Services Australia . It transformed how student information was to be collected to build a better solution to benefit both Australian education providers and students .

The university ’ s vision is to lead the sector in educational experience , research with impact and make positive contributions to the industry and the community .
The TCSI roll-out caused a number of challenges for education providers because it required them to report student data in a new and improved way .
ECU has been a Tribal customer since 2004 and has been using Tribal ’ s student management system , Callista and other different modules such as Tribal Submissions .
A new reporting requirement stemmed from the Australian Government Transforming the Collection of Student Information ( TCSI ) project , a joint initiative
Fabia Baroni , Team Leader of Business Support , ECU , said : “ One of the biggest challenges was the lack of a secure government testing environment , which meant we had to desensitize all our data … and the lack of access to a government testing user interface meant that we didn ’ t uncover some issues until we went into production , which wasn ’ t ideal .”
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