XL Axiata deploys Amdocs cloud software to enhance digital customer experience
As part of the deal , Amdocs modernized , automated and digitized XL Axiata ’ s operations for the post-paid and prepaid mobile consumers , with solutions from the cloudnative Amdocs Commerce and Care suite .
Furthermore , Amdocs consolidated multiple service monetization systems for XL ’ s enterprise and fixed-line customers , providing a single convergent solution for all lines of business , enabling efficient delivery of services and optimized IT spending .
Amdocs , a leading provider of software and services to communications and media companies , has announced the successful implementation and deployment of a multi-year Digital Transformation project at XL Axiata , one of Indonesia ’ s leading communications service providers .
This project , involving the migration of over 25 million of XL ’ s subscribers , enables XL to quickly launch new innovative digital services , deliver convergent offerings and provide an enhanced customer experience as well as support XL ’ s significant scale and performance needs .
Yessie D Yosetya , Director and Chief Strategic Transformation Officer at XL Axiata , said : “ As we drive growth and transform our business , it ’ s imperative to meet the evolving needs of our customers and give them the latest innovative digital services . This major project with Amdocs provides us with significant IT agility and flexibility to adapt to changing business needs while also ensuring faster time to market .”
AWS to launch infrastructure region in Thailand
Amazon Web Services ( AWS ) has announced plans to open an infrastructure region in Thailand .
The new AWS Asia Pacific ( Bangkok ) region will consist of three availability zones , adding to the existing 87 availability zones across 27 geographic regions .
The upcoming AWS region in Thailand will enable developers , start-ups and enterprises , as well as government , education and non-profit organizations , to run their applications and serve end-users from AWS data centers located in Thailand , ensuring customers who want to keep their data in Thailand can do so .
In addition , as part of its commitment to the region , AWS plans an estimated investment of more than US $ 5 billion ( 190 billion baht ) in Thailand over 15 years .
“ We are committed to supporting Thailand ’ s Digital Transformation through our local infrastructure investments and fast pace of innovation , helping Thailand-based customers unlock the full potential of the cloud to transform the way businesses and institutions serve their stakeholders ,” said Prasad Kalyanaraman , Vice President of Infrastructure Services at AWS .
“ The AWS Asia Pacific ( Bangkok ) region will enable organizations to build with AWS technologies like Artificial Intelligence , Machine Learning , data analytics and IoT . With these new tools , AWS is empowering governments to better engage with citizens , enterprises to innovate for their next phase of growth and entrepreneurs to build businesses and compete on a global scale .”
10 INTELLIGENTCIO APAC www . intelligentcio . com