Intelligent CIO APAC Issue 24 | Page 83

FINAL WORD
By automating the registration process , NUHS increased the efficiency of data entry for the swab test results and reduced backlog as COVID-19 cases rose significantly in the foreign workers ’ dormitories in April 2020 . In addition , with up-to-date swab test results in the system , the National Electronic Health Record ( NEHR ) was able to leverage this database for tracking and analysis purposes .
The evolution of RPA and security risks it entails application capabilities using IT-approved technology tools such as Robot Process Automation ( RPA ) and Business Intelligence ( BI ).
With unattended robots in automation created by citizen developers , organizations can help eliminate human errors , optimize man-hours and improve turnaround time for business processes .
For security teams , however , it introduces numerous risks and concerns . To connect to critical enterprise
While automating processes offered many benefits , anxiety around handing over control also came handin-hand with RPA . Security teams become uneasy when a new and powerful entity – like cloud or Shadow IT – is introduced and needs to be understood , managed and controlled .
As non-IT employees , citizen developers help to bridge the gaps within business processes by creating
While automating processes offered many benefits , anxiety around handing over control also came handin-hand with RPA .
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