Intelligent CIO APAC Issue 24 | Page 82

FINAL WORD

Managing RPA security in the automationdriven world

Jeffrey Kok , Vice President of Solution Engineer , Asia Pacific and Japan , CyberArk , tells us that Robotic Process Automation ( RPA ) security must evolve with the changing business landscape to continue reaping the benefits of efficient and agile processes and systems .

When Robotic Process Automation ( RPA ) burst on to the scene just a few short years ago , many held it up as the ultimate tech solution organizations had been waiting for .

Across various industries , RPA has enabled employees to use their resources and capabilities in a more engaging and beneficial way by taking over some of the more manual and time-consuming processes such as customer onboarding processes , report generation and compliance tasks .
This enables employees to spend their time on more business-critical , cognitive and creative work , resulting in greater efficiency across the organization .
Analyst reports show that the RPA market is estimated to reach a total value of US $ 9 billion by 2026 , at a compound annual growth rate ( CAGR ) of 27.7 % within the forecast period of 2021 to 2026 . In addition , according to Forrester , the Asia Pacific region has been a growth engine for RPA in recent years , accounting for roughly 17 % of the global market for RPA services .
In Singapore , the National University Health System ( NUHS ) adopted RPA to ease the administrative burden on medical workers who previously had to manually register patients and create records for COVID-19 swab test results .
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