Intelligent CIO APAC Issue 24 | Page 51

COUNTRY FOCUS : VIETNAM understanding complex business processes of different vertical industries such as manufacturing , healthcare or utilities . “ This is essential to provide tailor-made products and services that solve business pain points .”
The fact that FPT Software has applied Digital Transformation and automated management to its own business processes has reinforced its credibility and been highly praised by its customers .
The plan is to expand and upskill the company ’ s current workforce of 20,000 and gain more customers in additional countries and vertical industries . “ This is to optimize our mix of offshore , nearshore , and on-site delivery models to assist our clients 24 / 7 with competitive costs ,” Ha said .
While many companies had to lay off staff during the pandemic , FPT Software has established more development centers and offices . “ And I believe that we can achieve more and move faster forward ,” said Ha .
FPT Software ’ s female leaders have contributed greatly to this Digital Transformation and management process , said Ha . “ During the COVID-19 phase , they worked really hard to maintain the health and safety of other employees through co-ordinating vaccination campaigns and supporting activities for employees ’ families .”
FPT Software is part of FPT Corporation – a global leading technology and IT services group headquartered in Vietnam . With revenues of US $ 513 million and 22,000 employees , FPT Software delivers world-class services in RPA , AI , IoT , enterprise mobilization , cloud , AR / VR , embedded systems , managed services and other services globally from delivery centers across the United States , Japan , Europe , Australia , Vietnam and the Asia Pacific .
although the job is tough , I ’ m still ready to take on any challenge it brings . Every morning I wake up feeling lucky and enthusiastic as I ’ m doing my favorite and meaningful work .”
Asked what she is most proud of , Ha says she is glad to see FPT Software people , in every location and market , working as one team to overcome the tremendous challenges of the past two years . “ Those efforts have brought us to success in delivering many projects , won us positive feedback from customers and opened up more growth opportunities .” p
Landscape of sunny Halong bay , Vietnam
Leadership
Ha believes that effective leadership depends on setting an example . “ When you are the head of an organization , people look to you for guidance , so you must role model the thoughts and actions that you would like to see in others .”
Leaders should think far ahead , prepare for whatever may come , and navigate their organizations , she said . “ You also need to care about the people who follow you . Are they capable enough ? Are they happy ? What problems do they have in life ? How do you help them ?” Leaders with vision can drive the organization to go far , she says , while empathy makes sure employees are in it for the long haul .
Consistency and determination have also played a major role in her achievement . “ I stick to my goals and promises . No matter how difficult or boring the task is , I never leave it undone and always do my best to fulfil my commitments .”
Ha loves the dynamic environment and unpredictable nature of being chairwoman . “ It has inspired me to adapt to any unexpected circumstance . That ’ s why
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