Intelligent CIO APAC Issue 23 - Page 48

COUNTRY FOCUS : THAILAND
When KBank , one of the most successful banks in Thailand , needed to modernize its legacy backup solution it turned to Veeam .

Thailand ’ s KBank saves tim costs with Veeam

Panorama of Bangkok cityscape during the night

Kasikornbank ( KBank ) strives to be the most innovative , proactive and customer-centric financial institution in Asia . It provides worldclass banking services and sustainable value for all stakeholders by harmoniously combining technology and talent .

To keep pace with technology innovation , KBank created Kasikorn Business Technology Group ( KBTG ) to navigate the digital world , design state-of-the-art technologies and develop mobile applications to support the bank ’ s customer-centric model .
The most widely used application is K PLUS . It lets customers access their accounts , make payments , transfer funds and manage their investments quickly , easily and safely from anywhere . K PLUS processes 100 million digital transactions daily .
“ Digital Transformation is a business priority for KBank ,” said Surapan Chaimahapruek , Assistant Managing Director at KBTG .
“ One critical requirement for Digital Transformation is modern data protection , but the bank ’ s legacy backup solution wasn ’ t capable . Backup required us to manually verify the success or failure of every backup and rerun the failed ones .
“ Recovery was another issue . It was difficult and slow . In certain cases , we could spend more than four hours recovering a single database , which didn ’ t meet business requirements or support regulatory requirements .”
The legacy solution presented an additional challenge . It was agent-based , so IT administrators spent up to
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