SHIFTING TO VOICE- BASED PROCESSES IN THE WAREHOUSE AT WEBER HAS CREATED A SIGNIFICANT IMPACT .
boost in productivity , especially given that the Weber Australia operation picks approximately 600 items a day . With the new voice solution in place , we have been able to save a massive two hours a day in picking time .
With such productivity gains , customers ’ expectations are met , even with an increase in demand .”
Garner continued : “ Staff are more productive and safer . Managers have greater visibility and accuracy around stock movements . It ’ s easier for Weber to onboard new warehouse staff with the more intuitive applications in place . Above all , Weber customers ’ expectations are being met , even when the demand for Weber products has increased .”
Overall , Ivanti Velocity and Ivanti Speakeasy have enabled the Weber operation in Australia to meet customer expectations amid heightened demand during the pandemic , while keeping operational costs low and preparing for the future of warehouse work . Weber recently increased its warehouse space in Australia from 600sqm to 2500sqm .